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GEEKOnline.com, Inc is committed to the privacy of personal information provided to us when using any of our Internet services. This Privacy Policy describes how we treat information we receive when you transmit data to GEEKOnline.com Internet properties.
Web Information
When you purchase GEEKOnline.com software, we may collect personal identifiable information including your name, address, email address, etc. for the purpose of recording and fulfilling the transaction. When we use a payment processing merchant we ensure that the same strict privacy criterion is in place. We do not (knowingly) collect personal information from persons under the age of eighteen.
Cookies
We define a cookie as any string of data and information that is automatically stored on your computer upon access to our services. GEEKOnline.com employs cookies to assign non-unique, non-identifiable strings to machines that access our services. This information enables us to deliver faster service capabilities to our customers or to our affiliates, prevent denial of service attacks on our systems, detect and prevent fraudulent transactions, and assist with awarding proper sales credit to our partners. All GEEKOnline.com cookies are 1) of limited duration, 2) less than 5KB in length, 3) only visible to GEEKOnline.com, 4) devoid of any personally identifiable information and 5) non-unique. Our Cookies are mainly maintained to track our affiliates to ensure proper payments for their sales and tracking activities relating to their affiliate relationship with us.
Security
The personally identifiable information we collect about you is stored in limited access servers. We maintain such safeguards to protect security of servers and your personally identifiable information. We retain personally identifiable information only as long as necessary to complete a purchase, thwart fraud, provide customer service, or maintain your account with us.
How Information Is Used When Collected
We may use information in the following ways:
- For purposes you specifically provided the information such as to enable us to process, validate and verify purchases.
- To register you as a customer and open and maintain a support account for you.
- To send email notifications about new, existing, enhanced products or services. Information on special offers, or to contact you to reconfirm or verify accuracy of information provided.
- To obtain your feedback to help enhance existing features or provide additional products and services.
We may disclose and use personally identifiable information in special circumstances where it is necessary to enforce our service agreements or terms of use (for example protect our intellectual property rights). We may also disclose or use your personal information when we, in good faith, believe that the law may require us to do so.
GEEKOnline
What Information GEEKOnline Collects
GEEKOnline Software does not collect any personal identifiable information from your computer. A log is created of items detected for removal on your computer and remains on your harddrive for your referance. During a support situation this log may be requested for troubleshooting by a support tech but requires the user to manually send.
GEEKOnline application Does NOT send information about you or your computer to anyone.
Sending System Logs
Your copy of GEEKOnline, once a log is generated, will send a system log to our support technicians for analysis. The information transmitted is used to diagnose problems on your computer. Here is the information we collect:
- List of the software that runs when your computer starts
- Hostfile entries
- Additional web browser toolbars
- Additional web browser buttons
- Additional context menu items
- Non default search page entries
- Non default home page entries in your web browser(s)
- Non default win.ini entries
- Non default system.ini entries
- Non default iereset.ini entries
- Changes to the registry that block the loading of Internet Options
- Changes to the registry that block the loading of RegEdit
- Changes to the default URL prefixes
- Changes to the trusted zones for IE
- Changes to ShellServiceObjectDelayLoad
- Changes to SharedTaskScheduler
- List of the services running on your computer
- Broken internet access due to software like New.Net
- Extra options in MSIE 'Advanced' settings tab
- Installed IE plugins
- List of hijacked domains
- List of internet protocols and filters installed
- List of Winlogon Notify Registry keys
- List autorun Registry values
Policy Modifications
We may change this Privacy Policy from time to time. However, any changes will be posted promptly here, so please check back periodically.
If you have any questions regarding this privacy policy, please contact us at support@GEEKOnline.com.
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